Returns and Refunds

We offer a 30-day return period from the date you receive your order. To start a return, email man@testo-hit.com before sending the item and include your order number.

Return Conditions

The item must be unused, undamaged and in its original packaging. Proof of purchase is required. For health and hygiene reasons, supplements, food products and other sealed goods cannot be returned once opened after delivery, unless the product is damaged, defective or incorrect.

Items sent back without an approved return request may not be accepted.

Return Address

SIA Noctura Group
Ģertrūdes iela 38-12
Riga, LV-1011
Latvia

Return Shipping Costs

If you return a satisfactory product because you changed your mind, you are responsible for return shipping costs. If the item is damaged, defective or incorrect, contact us and we will cover reasonable return shipping costs.

Damaged or Incorrect Items

Inspect your order upon delivery and contact man@testo-hit.com immediately if an item is damaged, defective or incorrect. Include your order number and photos where possible.

Refunds

After receiving and inspecting your return, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method. If you exercise a statutory right of withdrawal, we also refund the original standard delivery charge; additional charges for a more expensive delivery method are not refundable. Refunds are processed within the period required by law, and may be withheld until we receive the goods or proof that they have been sent.

Exchanges

To receive a different item, first request a return for the original item. After the return is approved, place a new order for the item you want.

Consumer Rights

These terms do not limit any mandatory consumer rights, including rights relating to defective or non-conforming goods.

Questions: man@testo-hit.com